Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopReturns + Exchanges
We want you to be completely satisfied with your purchase from loralaioliveoil.com. If you are not happy with your order, we are here to help.
Our Policy
Damaged or Incorrect Products: In the unlikely event that you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will arrange for a replacement or a full refund, including delivery charges. We may request a photo of the damaged item for our records.
Change of Mind: We accept returns and exchanges for unopened and unused products within 7 days of delivery. To be eligible for a return, the item must be in its original packaging.
Refunds: For products returned due to a change of mind, the refund will be for the product’s value only. Delivery charges are non-refundable if you don’t like the product.
Exchange: If you wish to exchange a product, please contact us. We will guide you through the process, and any difference in price will be adjusted.
Return or Exchange
To start a return or exchange, please contact our customer service team at [+92 332 8522657] with your order number and a brief explanation of the reason for the return. We will provide you with further instructions.
Please Note:
Returns will be processed within 5-7 business days after the product is received and inspected.
The cost of return shipping for a “change of mind” return will be the responsibility of the customer.
We reserve the right to refuse a return or exchange if the product is not in its original, unopened condition.
Contact Us
If you have any questions about our Return & Exchange Policy, please do not hesitate to contact us:
Address: Loralai Olive Oil Mills NH-70, DG Khan Road, Balochistan
Email: loralaiolivepk@gmail.com
Phone/WhatsApp: +92 332 8522657